Get in touch
Message us on WhatsApp, call, or send an email. Tell us briefly what you need.
Mental Health
Mental health consultations
A first conversation is often the hardest part. It does not have to happen in a waiting room.
Mental health concerns are among the most common reasons people avoid seeking care, and the practical barriers - travel, time, being seen walking in - make it worse. A remote consultation removes most of them.
A consultation covers assessment and a discussion of what would help. That may be management by the doctor, referral to a psychologist in the network, or referral to a psychiatrist where that is indicated.
What this covers
- Assessment of mental health concerns
- Discussion of appropriate next steps
- Referral into psychology services
- Specialist referral where indicated
- Management and follow-up where appropriate
Good to know
If you are in crisis or at risk of harming yourself, this is not the right channel. Go to your nearest emergency department or contact emergency services immediately.
All services are subject to appropriate clinical assessment, professional scope of practice and clinical suitability.
How It Works
From first message to next step
We arrange a time
We confirm a time for a consultation that fits around your day.
The consultation
The healthcare professional takes your history, assesses the concern and discusses the appropriate next step with you.
What happens next
A prescription, certificate, test request or referral — whichever is clinically appropriate for your situation.
Questions
Common questions
Can I speak to a psychologist through the platform?
Yes. Psychology services are available through the network, either directly or following a consultation.
Is it confidential?
Yes, subject to the same professional and legal obligations as any consultation.
What if I am in crisis?
Do not use this platform. Go to your nearest emergency department or call your local emergency services immediately.
Related
You may also be looking for
Psychology
Talking therapy with a registered psychologist, arranged through the network.
Read moreWeight Management
Assessment first, then a plan that accounts for your health, not just your weight.
Read moreOnline Doctor Consultation
Speak to a doctor without travelling to a waiting room. Consultations happen remotely, wherever you are in South Africa.
Read moreSpeak to someone about mental health
Send a WhatsApp message and we will connect you with the right healthcare professional for your situation.